Care and Disease Management programs have grown to be a significant component of Managed Care in the U.S. and abroad. While much has been written on the clinical aspects of programs, this is the first textbook devoted to financial management and evaluation of healthcare intervention programs. It promises to become essential reading for those healthcare professionals interested in driving Return on their Investment in care management programs.

This text is now in the Course of Reading for SOA Fellowship study in the Group & Health specialty.

“Ian Duncan has written a timely and readable book on managing and evaluating the financial results of care management programs.

The tools and techniques he discusses are of interest beyond the actuarial world, and will be of great use to researchers and policy makers who want to understand if these programs actually work and their potential role in helping to control health care costs.

Anyone who reads Duncan’s book will be able to cut through the hype about care management in a more informed, objective and insightful way.”
Nancy Turnbull
Associate Dean for Educational Programs
Harvard School of Public Health


“Speaking as a non-actuary who is intimately involved in designing, conducting, and evaluating disease management programs and developing greater industry standardization of methods for such evaluations, I commend the authors for their thorough review of many of the more challenging methodological issues in determining disease and care management outcomes. I suspect that practicing actuaries and non-actuaries alike will find much in this book to refine their understanding and approach to evaluating and performing care management program outcomes assessments.”
Gordon Norman, MD, MBA
Executive Vice President, Chief Science Officer
Alere® Medical, Inc.