ACTEX eLearning Presents:
ACTEX eLearning Webinar:
Influential Actuarial Communication
1.5 SOA/EA CPD, CAS CE Credits/Training Hours
There are two primary skills actuaries must master if they are to be effective with others: Deep Listening and Asking Effective Questions. This may seem obvious, but most of us are woefully lacking in our listening and inquiry skills. We often resort to making statements and opinions in an effort to prove our expertise. There’s a better way!
Past surveys by both the SOA and ACTEX have shown that employers and executives perceive a need for actuaries to improve both their leadership and communications skills.To fill this need, ACTEX is partnering with Dave Miller, a communications and leadership expert who is also an actuary himself, with this first in a series of webinars.
By the end of this webinar, you will learn:
- Three levels of listening and precisely when to use each level
- 5 core competencies to master interpersonal effectiveness
- 4 types of questions for your influence toolbox
- The “CPR” technique
- The concept of chaining: How to specifically use questions to cut to the core of someone's goals and motivations
- 10 mistakes to avoid when utilizing influencing competencies
David C. Miller, FSA, MS, PCC is founder and CEO of Leadership Growth Strategies. He is an internationally-recognized human development expert specializing in sales, leadership and change management. He has developed and presented nearly 500 customized programs for organizations internationally on three different continents and has personally coached over 1,000 business professionals and corporate executives in over 75 different organizations.
Dave is author of The Influential Actuary, a book focused on helping actuaries develop the skills and strategies to be set apart in the way they communicate, influence and relate to others.
Who Should Attend?
Any actuary who wants to master advanced communication skills.
The registration fee includes access to the webcast recording and supplemental materials for up to 180 days.
All prices are in USD.
Please Note: Participants must agree to the ACTEXeLearning.com Site Policy in order to access this webinar.
EA Credit Information:
The Joint Board for the Enrollment of Actuaries (JBEA) has approved ACTEX as a qualifying sponsor of continuing professional education (CPE) programs for enrolled actuaries.
ACTEX believes in good faith that you may earn continuing professional education (CPE) non-core non-ethics credits under the Joint Board for the Enrollment of Actuaries (JBEA) rules for attending this webinar. The JBEA makes the final determination about what constitutes core, non-core, ethics, or non-ethics CPE and the number of CPE credit hours allocated.